Shipping and Handling
Goods are despatched in accordance with the company's Terms & Conditions of Sale. A copy of this is available on request.
We aim to process all orders as soon as they are received but due to collection times for our couriers and the Royal Mail we are unable to provide same-day dispatch on any orders that are placed after 1PM. Any orders placed after this cut-off will be shipped on the next business day.
All prices underneath are quoted excluding VAT, due to current regulations delivery is classified as a service, and therefore liable to VAT which will be added at checkout at the current UK rate of 20% to all customers from the UK.
UK Deliveries
Shipping charges within the UK are calculated by the weight, size and contents of the shipment. Parcels containing goods classified as ‘restricted’ contain items prohibited by shipment by the Royal Mail and must be shipped by courier. Restricted items include, but are not limited to, oil-based sizes, oil-based varnished and solvent-based products. This may entail further delivery charges, particularly to remote or inaccessible areas (including Isles of Scilly, Isle of Wight, Scottish Highlands & Scottish Islands). All deliveries will require a signature upon receiving the parcel.
For the most accurate estimation of potential postal charges please use the Shipping Estimator in the Basket, the prices below are for reference only.
Royal Mail Tracked 48
This service is available for small letters, and parcels that do not contain restricted items. The Royal Mail aim to deliver the majority of Tracked 48 parcels within two days, although delivery times will vary based on area and there is no guarantee as to when the parcel will arrive. This service is tracked. The service is available for all locations within the UK.
- Small letters, colour cards and orders big enough to fit in a letterbox - £4.10
- Parcels - £4.65
Royal Mail Tracked 24
This service is available for small letters and parcels that do not contain restricted items. The Royal Mail aim to deliver the majority of Tracked 24 parcels on the next business day, although delivery times will vary based on area and there is no guarantee as to when the parcel will arrive. This service is tracked. The service is available for all locations within the UK.
- Small letters up to 500g - £5.20
- Parcels up to 1KG - £5.80
Royal Mail Special Delivery Guaranteed
This is an express service for parcels up to 2kg in weight that do not contain restricted items. The Royal Mail guarantee delivery within specified time (usually before 1pm the next day for much of the mainland UK, but remote or inaccessible locations will take longer to deliver to. A more accurate estimate of delivery time is available through the Shipping Estimator). This service is fully trackable from despatch to delivery and is available for all locations within the UK and for deliveries to the Channel Islands and the Isle of Man.
- Parcels up to 500G - £8.55
- Parcels from 500G to 1KG - £9.75
- Parcels from 1KG to 2KG - £13.20
Courier Delivery
This is an express service for parcels up to 30KG in weight that contain restricted items or are over the weight limit for our other express service. Our courier of choice is Parcelforce (although we reserve the right to despatch by other couriers depending on circumstances) and they aim to deliver their parcels by the next working day, although remote or inaccessible locations (including Northern Ireland) will take longer to deliver to. This service is available for all locations within the UK and for deliveries to the Channel Islands and the Isle of Man. Deliveries outside of the mainland UK (e.g., Northern Ireland, Isles of Scilly, Isle of Wight, Scottish Highlands, Scottish Islands, Channel Islands and the Isle of Man will be charged at a higher rate.)
- Parcels up to 20KG to the mainland UK - £8.75
- Parcels up to 20KG to Northern Ireland - £22.60
EU Deliveries
Shipping charges within the EU are calculated by the weight and size of the parcel. Due to current shipping regulations, we are unable to send goods classified as restricted items outside of the UK. All deliveries are sent via trackable services (tracking numbers are available on request) and will need to be signed for on receipt.
EU Postal Delivery
This is an economy service available for parcels up to 2KGF in weight that do not contain restricted items.This fully tracked service delivers to all European locations. The price for your parcel will depend on location and the weight of the parcel. Our website will automatically calculate the best available shipping rates prior to checkout and give you the option to chose which you'd like.
International Deliveries (USA, Canada, New Zealand & Australia)
Shipping charges to international addresses are calculated by the weight and size of the parcel. Due to shipping regulations, we are unable to send goods classified as hazardous outside of the UK.
International Delivery (Tracked)
This is an economy service for parcels up to 2KG in weight. The parcel is shipped using Royal Mail’s International Delivery service and will be delivered by a local postal service. This is a fully tracked service and tracking numbers will be available on request. All parcels will need to be signed for.
| Parcels up to £50 in value | 1g - 250g | 251g - 500g | 501 - 750g | 751g - 1kg | 1.01kg - 1.25kg | 1.26kg - 1.5kg | 1.51kg - 2kg |
|---|---|---|---|---|---|---|---|
| World Zone 1 (f.ex. Canada) |
£13.55 |
£17.00 | £19.30 | £21.85 | £23.70 | £25.10 | £25.35 |
| World Zone 2 (f.ex. Australia, New Zealand) | £14.95 | £19.15 | £21.80 | £24.75 | £27.15 | £29.65 | £30.60 |
| World Zone 3 (USA Only) | £15.90 | £21.05 | £22.95 | £26.40 | £29.85 | £32.60 | £33.10 |
| Parcels up to £250 in value | 1g - 250g | 251g - 500g | 501 - 750g | 751g - 1kg | 1.01kg - 1.25kg | 1.26kg - 1.5kg | 1.51kg - 2kg |
|---|---|---|---|---|---|---|---|
| World Zone 1 (f.ex. Canada) | £16.05 | £19.50 | £21.80 | £24.35 | £26.20 | £27.60 | £27.85 |
| World Zone 2 (f.ex. Australia, New Zealand) | £17.45 | £21.65 | £24.30 | £27.25 | £29.65 | £32.15 | £33.10 |
| World Zone 3 (USA Only) | £18.40 | £23.55 | £25.45 | £28.90 | £32.35 | £35.10 | £35.60 |
International Courier Delivery
This is an express service for those parcels that are needed more quickly or for orders larger than 2KG. The parcels are shipped by UPS (although we reserve the right to despatch by other couriers depending on circumstances) who handle the delivery from end to end. This service is fully trackable and tracking numbers will be available on request. All parcels will need to be signed for.
- Parcels up to 3KG (USA & Canada) - £42.00
- Parcels up to 3KG (Australia & New Zealand) - £50.00
- Parcels from 3KG to 5KG (USA & Canada) - £50.00
- Parcels from 3KG to 5KG (Australia & New Zealand) - £60.00
- Parcels from 5KG to 10KG (USA & Canada) - £75.00
- Parcels from 5KG to 10KG (Australia & New Zealand) - £85.00
- Parcels from 10KG to 20KG (USA & Canada) - £95.00
- Parcels from 10KG to 20KG (Australia & New Zealand) - £125.00
Rest of World Delivery
If your shipping zone is not available in our online shop please contact our office for specific shipping charges to your area. These will be calculated on weight and geographical location.